FAQ
Frequently Asked Questions
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Everything that comes with Travia
The Smartest Modules for Your Hotel, All Under One Roof
From WhatsApp and Instagram automation to AI reservations, from online payments to KBS (Turkey's official guest reporting system) and reporting — every piece of hotel management lives inside Travia.
01. What types of hotels does Travia work with?
It works for accommodation businesses of every size — from boutique hotels to chain properties, apart-hotels to guesthouses. Multi-property and multi-location support is included.
02. How does your commission model work?
There is no fixed monthly fee and no setup fee. Pricing is tailored to your hotel based on its room count and the modules you need. Request a quote and we will respond the same day.
03. Can we use our own WhatsApp Business number?
Yes. Your existing WhatsApp Business number, or a new one you obtain, connects to Travia securely.
04. How long does setup take?
For a standard hotel, setup is completed within 1–3 business days. Our team handles the AI assistant's training and the migration of your existing reservation data.
05. Which integrations are available?
WhatsApp, Instagram, iyzico, PayTR, Netgsm SMS, KBS (Turkey's official guest reporting system) notifications, e-Invoice and OpenAI are our standard integrations. Custom API integrations can also be built on request.
Customer Stories
Real experiences from hotels
Real experiences from hotels
running on Travia
Hundreds of hotels across Türkiye, from boutiques to chains — all managing their daily operations with Travia. Here are some results, straight from the source.
"
Since we started using Travia, the time our front desk spends on WhatsApp has dropped dramatically. Thanks to Zetan AI we respond instantly even to questions that come in overnight; our booking volume grew by 30%.
"
Overseeing our multi-property setup from a single panel is a huge relief. The conversion rate of offers we send with booking links is twice as high as with our previous system. KBS (Turkey's official guest reporting system) notifications are fully automatic.
"
Zetan AI converses with our guests seamlessly in both Turkish and English. With monthly reports and the KBS integration, we sped up accounting and operations enormously. Staff productivity is up 40%.
20+
Active hotels
450K+
AI messages / month
35K+
Automated bookings
98%
Customer satisfaction
We work with hotels in every corner of Türkiye
İstanbul
Antalya
Bodrum
Cappadocia
İzmir
Çeşme
Marmaris
Fethiye
Bursa
Trabzon
Alanya
Sapanca
İstanbul
Antalya
Bodrum
Cappadocia
İzmir
Çeşme
Marmaris
Fethiye
Bursa
Trabzon
Alanya
Sapanca