Our Story
We put hospitality expertise and artificial intelligence into a single product.
Travia was born from the perspective of a team that spent years running hotel front desks, sales offices and on-site operations. There were dozens of workarounds just to avoid missing WhatsApp messages, losing the reservation that came in overnight, forgetting KBS (Turkey's official guest reporting system) filings, or preparing reports by hand — Travia was created to bring all of it together in one intelligent platform.
An AI assistant that knows your hotel inside out (Zetan AI), an enterprise-grade reservation engine, online payment collection and KBS/e-Invoice compliance — all in a single account, in a single dashboard. Our goal is clear: cut a hotelier's daily operational workload by 70% and double reservation conversion.
The point where hospitality experience meets software discipline. That is what Travia stands for.
2024
Founded
20+
Active hotels
Manifesto
The four principles that define us
Every product decision, every line of code and every support conversation passes through these four principles.
01
Built from the field
The Travia team includes professionals who work hands-on with real hotel operations every single day. We never green-light a feature because it "sounds good in the office" — nothing enters the product unless it starts from a real problem in the field.
02
AI under human control
Zetan AI learns your hotel and takes action automatically, but it always waits for your approval at critical decision points. The AI is an assistant — the hotel owner or manager makes the decisions.
03
You own your data
Your data is stored encrypted in Turkish/EU data centers, managed under GDPR/KVKK-compliant processes, and you can export or delete it whenever you wish — even if you stop being our customer.
04
A risk-free model
No monthly subscription, no setup fee, no training charges. You pay for Travia only in proportion to the results it delivers — a low per-room commission. If we do not help your hotel earn, we do not charge it.
20+
Hotel Clients
450K+
Messages Processed
35K+
Automated Bookings
98%
Customer Satisfaction
The Journey
A short history of Travia
How did we go from an idea to an enterprise-grade AI hotel platform?
2024
Idea & team
A hospitality and software team came together in Istanbul. The first pilot study measuring the real impact of WhatsApp automation in hotels was launched.
2025
The birth of Zetan AI
The Zetan AI architecture was developed — a knowledge base tailored to your hotel plus the ability to execute 50+ natural-language commands. KBS and e-Invoice integrations were completed.
2026
Serving 20+ hotels
More than 20 hotels across different cities in Turkey now run on Travia. Every month we process 450K+ AI messages and 35K+ automated reservations.
Coming soon
Multiple languages and international expansion
Our journey began with tourist hotels in Turkey and continues with plans to bring Travia to hotels across the Mediterranean, the Balkans and the Gulf region.
Trust & Compliance
We take your hotel security seriously
A hotel management system carries guest data, financial transactions and operational secrets. Travia treats that responsibility as an engineering standard.
Turkish / EU Data Centers
Our servers are hosted in ISO 27001 certified data centers; your data never crosses the border.
End-to-end encryption
All traffic is encrypted with TLS/SSL, and sensitive data is additionally encrypted at rest in the database.
KVKK Compliance
Data processing, storage and deletion workflows are structured in line with KVKK (Turkish data protection law). All contract templates are ready.
Daily backups
All your data is backed up automatically every day, with point-in-time restore available for up to 30 days.
99.9% uptime
With our redundant infrastructure and distributed monitoring, we commit to 24/7 service continuity.
Live support
Our team in Turkey responds to your issues quickly, remote support included.
We work with hotels in every corner of Türkiye
İstanbul
Antalya
Bodrum
Cappadocia
İzmir
Çeşme
Marmaris
Fethiye
Bursa
Trabzon
Alanya
Sapanca
İstanbul
Antalya
Bodrum
Cappadocia
İzmir
Çeşme
Marmaris
Fethiye
Bursa
Trabzon
Alanya
Sapanca
Ready to introduce your hotel to artificial intelligence?
Try every feature free for 14 days. No credit card, no contract — our onboarding team sets everything up for you.