A voice AI picks up calls to your hotel landline within seconds; it recognizes the guest, answers their questions, checks availability and can even create a reservation. Complex requests are handed over to the front desk, and a full transcript of every conversation lands in your dashboard. Missed calls become a thing of the past.
Voice AI + IVR + transcripts + analytics — everything built into the dashboard.
When a guest calls, Zetan AI answers in a natural voice, introducing your hotel name, current campaigns and brand tone.
A keypad menu like "Press 1 for reservations, 2 for current stays…" or direct natural-language routing.
The moment a caller says "a double room for February 15-16", Zetan checks availability, quotes the price and opens the reservation on confirmation.
Turkish, English, German, Russian, Arabic — a voice AI that greets international guests in their own language.
All calls are answered in parallel. You never have to make a guest hear "All our lines are busy, please hold."
Calls missed while the front desk is busy are automatically called back by the AI; it can also follow up over WhatsApp to keep the conversation alive.
Every call is recorded, automatically transcribed and added to the dashboard. In case of a dispute, your evidence is ready.
Complex requests, complaints or VIP guests are transferred to the front desk line automatically — with full context preserved.
After the call ends, a reservation link with payment, directions or a confirmation message is sent to the guest number automatically.
Hourly/daily call volume, average call duration, AI resolution rate, most-asked questions — run your operation on data.
Sales calls and scam calls are filtered out automatically; real guests get priority.
Tasks like "call customer X back at 6 PM" are automatically assigned to staff and tracked from mobile.
Below is the transcript of a real guest-Zetan conversation. Every call is recorded like this and automatically logged in the dashboard.
Connect your number, train the AI, go live — with zero hardware costs.
Forward your hotel landline or a new toll number to Travia. No hardware required.
Choose your hotel tone (friendly, corporate, luxury) and greeting script; an IVR menu or direct natural-language routing.
Call your number from your own phone, test the quality of the AI responses and tweak the scenarios if needed.
Once your line goes live, every call is answered in parallel. If the front desk is busy, Travia does the talking.
Three real scenarios from hotel owners — and how Travia solved them.
"In summer the line was always jammed. We connected Travia and it answers three calls in parallel — no guest is ever kept waiting."
Missed calls down 92%"Even the 2 AM 'Are you available right now?' calls get answered by the AI, which sends a link. When we wake up, 4 new reservations are waiting."
Overnight reservations up 58%"When international guests call, Zetan speaks fluent English and German. Our front desk team no longer stresses about English."
International conversion up 2.4xTry every feature free for 14 days. No credit card, no contract — our onboarding team sets everything up for you.
