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Türkiye's AI-Powered Hotel Management System

Run Your Hotel with Zetan AI
In a Matter of Seconds

Zetan AI answers every WhatsApp and Instagram message within seconds with replies tailored to your hotel, and runs reservations, payments, check-in and reporting from a single panel. Even when your front desk sleeps, Travia keeps working.

20+
Active Hotels
450K+
AI Messages / Month
98%
Response Satisfaction
Travia · WhatsApp Automation
Guest · 03:42 Hi, do you have a sea-view room for 2 on Feb 18–19, and what's the rate?
Zetan AI · now Hello 👋 For Feb 18–19 (1 night, 2 adults) our Doa Suite – Sea View room is available. Total 5.400 ₺. Shall I create a booking link for you right away?
Guest · now Yes please, is breakfast included?
Zetan AI · now Yes, open-buffet breakfast is included ☕
Here is your booking link with payment: travia.com.tr/r/8K2P
New MessageBooking request received at 3:42 AM
Zetan AI RepliedAutomatic answer in 2.1 seconds
Reservation CreatedRES-8K2P · 5.400 ₺

Three Capabilities. Unlimited Hotel Operations.

From communication automation to operational intelligence: the three core capabilities at the heart of Travia that speed up every hotel's day-to-day operations.

WhatsApp & Instagram Automation

Reply to guest messages instantly 24/7 with answers tailored to your hotel, and send booking confirmations automatically.

AI Assistant

An AI assistant trained specifically for your hotel; it handles rates, room availability and bookings in natural language.

Smart Reservation Management

Manage availability, pricing and check-in/out from a single calendar-based panel in seconds.

The Brain Behind Travia

Not just another chatbot.
Zetan AI — the AI that runs your hotel.

Zetan AI internalizes your room inventory, pricing policy and operational rules, and talks to your guests in your hotel's tone of voice. It executes more than 50 operational actions via natural-language commands — creating bookings, taking payments, check-in, KBS (Turkey's official guest reporting system) notifications, e-Invoicing, real-time reporting. An enterprise-grade digital staff member that makes decisions on the ground and delivers measurable results.

Natural Conversation in 12+ Languages

It automatically replies in the language the guest writes in — natural and courteous, with nothing lost in translation.

Replies in 2 Seconds

Night, weekend or holiday — it makes no difference. It gets back within seconds, before you lose the guest to another hotel.

It Doesn't Just Answer, It Acts

"Create a booking", "take a payment", "check in", "generate a report" — it turns commands directly into actions in the panel.

Trained on Your Hotel

Your hotel's FAQs, rules and tone of voice are built into its knowledge base; every hotel gets its own Zetan.

Approval Mechanism

For sensitive actions (cancellations, refunds, high-value transactions) Zetan asks you for confirmation — you always stay in control.

Conversation Memory

It remembers previous messages and the guest's preferences, holding a meaningful dialogue instead of a disjointed one.

Z Zetan AI Console · natural-language commands
LIVE
"Create a booking for Ahmet Yılmaz in room Doa 5 for Feb 18–19, 5,000 TL"
RES-7Q9X created · awaiting payment
"Create a booking link for the guest at 0549 139 25 25"
Personalized link sent via WhatsApp
"Check Doa 3 in today, mark the payment as completed"
Check-in done · reported to KBS
"What's the Zhi series occupancy this month, how many bookings"
Occupancy 78% · 24 bookings · 142.300 ₺
"Prepare the monthly report as a PDF and send it to accounting"
March 2026 report ready, delivered by email
"Send a check-in reminder to all guests arriving tomorrow"
WhatsApp + SMS sent to 14 guests
_
Welcome Messages

Conversion from the first message. An impression in the first second.

The moment a guest messages you, Zetan AI sends your hotel's tailored welcome message within seconds, detects the intent and collects the information it needs (dates, guest count, room type) in a natural flow. "Hello" messages left unanswered for hours, lost potential bookings and scattered follow-ups are a thing of the past.

Without Travia

A typical night — 02:14
Hi, do you have a room this weekend?
02:14 · Guest
2 adults 1 child, can I get a rate?
02:15 · Guest
No answer? I'm looking elsewhere 😞
02:47 · Guest (lost)
Result: The guest waited 33 minutes without a reply and went to another hotel. The front desk saw the message at 09:00 the next morning.

With Travia

The same night — 02:14
Hi, do you have a room this weekend?
02:14 · Guest
Hello and welcome to Travia Hotel! 👋
To check availability, could you please share your dates and how many guests you are?
02:14 · Zetan AI · 1.8 s
2 adults 1 child, Feb 22–23
02:15 · Guest
Great 🌟 For Feb 22–23 (1 night, 2 adults + 1 child) our Family Suite is available. Total 4.250 ₺, breakfast included. Shall I create a booking link with payment right away?
02:15 · Zetan AI · 2.1 s
Result: An offer was made and the link sent within 90 seconds. The guest paid before falling asleep → RES-9F4K.

First Message • Welcome Templates (tailored to your hotel)

In the Travia panel you can design a welcome message for every scenario in minutes. Zetan AI detects the context, picks the right template and, if you wish, personalizes it entirely in its own words.

First-contact welcome Booking confirmation message Pre-check-in reminder Payment reminder Arrival directions & transport Breakfast & house rules Check-out thank-you Review / rating request Birthday / special occasion Win-back campaign Off-season discount Automatic English/German/Russian

Three Modules That Run Your Hotel,
One Smart Platform

Three core modules that bring your hotel's operations together end to end in a single panel — from communication to reservations, reporting to payments.

Travia · WhatsAppGuest chat
LIVE
Hi, do you have a sea-view room for this weekend?
Hello 👋 For Saturday–Sunday (1 night, 2 adults) the Doa Suite is available. Total 5.400 ₺, breakfast included.
Great, can you send me the link?
Of course: travia.com.tr/r/8K2P · Your confirmation will arrive automatically after payment 🔐

AI Automation on WhatsApp & Instagram

Your guests send a message, and Zetan AI replies within seconds in natural language, tailored to your hotel. Rate inquiries, availability, bookings and confirmations run fully on autopilot. With multi-account and multi-number support, all communication comes together in one panel.

  • Instant automated replies, 24/7
  • Booking confirmation & reminder messages
See Details
Reservation CalendarMarch 2026 · Week 12
LIVE
Room MonTueWedThuFri Doa 1 YılmazYılmazDemirDemir Doa 2 AkarAkarAkar Zhi 1 KayaKayaKayaNew Zhi 2 ÖztürkÖztürkÖztürk

Smart Reservation and Room Management

Manage all your reservations from a single calendar. Availability checks, multi-room assignment, automatic pricing, check-in/check-out and payment tracking come together in one panel. Generate booking links to offer your guests one-click bookings with payment.

See Details
Management DashboardMarch 2026 · Real-time
LIVE
Occupancy
78%
▲ 12% vs. last month
Monthly Revenue
₺ 142.300
▲ 23% growth
RevPAR
₺ 1.847
▲ ₺212 / room
AI Responses
96%
▲ 4% success

Real-Time Reporting and Analytics

Occupancy rate, revenue, channel performance, AI response success and staff productivity are displayed in the panel in real time. Automatic monthly reports and KBS (Turkey's official guest reporting system) / e-Invoice compliant exports make management easier.

  • Real-time occupancy & revenue dashboard
  • Automatic monthly PDF reports
See Details

A Next-Generation Management Platform Built for Your Hotel

Travia brings reservations, guest communication, payment tracking, room management and reporting together in one smart panel. Thanks to automation, your staff can focus on guests instead of operations.

Multilingual Support

The AI assistant replies to your guests in English, Turkish and many more languages.

Cloud-Based

No installation required; manage everything from your browser or mobile, wherever you are.

Travia Management Panel
No fixed fees – custom quote for your hotel

Pricing tailored to your hotel

No monthly subscription fee, no setup fee. You use Travia on a fixed per-room commission, charged only on the bookings it brings in. Two flexible plans — choose based on the size of your hotel.

Starter
For a quick start with the core modules
Custom Quote
priced by room count · no fixed monthly fee
  • WhatsApp Automation (single number)
  • Zetan AI Assistant – core capabilities
  • Smart Reservation Management
  • Online Payment & Booking Links
  • Standard panel reporting
  • Email support (8/5)

There is no contract term — cancel anytime. Your custom quote is prepared the same day.
Hotels with 50+ rooms can get a custom enterprise offer.

Customer Stories

Real experiences from hotels
running on Travia

Hundreds of hotels across Türkiye, from boutiques to chains — all managing their daily operations with Travia. Here are some results, straight from the source.

"
Since we started using Travia, the time our front desk spends on WhatsApp has dropped dramatically. Thanks to Zetan AI we respond instantly even to questions that come in overnight; our booking volume grew by 30%.
MY
Mehmet Yıldırım Hotel Owner Antalya
"
Zetan AI converses with our guests seamlessly in both Turkish and English. With monthly reports and the KBS integration, we sped up accounting and operations enormously. Staff productivity is up 40%.
SA
Selin Akar General Manager Cappadocia
20+
Active hotels
450K+
AI messages / month
35K+
Automated bookings
98%
Customer satisfaction
Ready-made integrations

Connects to every tool you use
with a single click

WhatsApp

WhatsApp

Instagram

Instagram

Meta

Meta

OpenAI

OpenAI

Booking.com

Booking.com

Airbnb

Airbnb

Trivago

Trivago

Google Maps

Google Maps

Google Calendar

Google Calendar

Stripe

Stripe

iyzico

PayTR

Zapier

Zapier

KBS (Turkey's official guest reporting system)

e-Invoice

Netgsm SMS

Using a tool you don't see on the list? Let us connect you to any system via Webhooks and API.