Zetan AI

The Brain of Travia

Zetan AI — an AI that does not just answer, it acts

Zetan AI learns everything about your hotel: room types, pricing policy, breakfast hours, pet rules, cancellation terms. When a guest sends a message, it does not merely reply — it understands the question, picks the right action and completes the job in the dashboard: it creates the reservation, collects the payment, assigns the room and files the KBS (Turkey's official guest reporting system) notification.

50+

Natural-language commands

12+

Supported languages

2 s

Average response

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What Zetan AI can do

Unlike classic chatbots, Zetan AI is an assistant that knows hotel operations from the inside and takes real action in the dashboard.

50+ Natural-Language Actions

Creating reservations, generating links, collecting payments, check-in/out, KBS notifications, issuing invoices, assigning tasks, sending surveys…

Multilingual Natural Conversation

Turkish, English, German, Russian, Arabic, French, Spanish and more — no translation loss, fully natural fluency.

Trained on Your Hotel

Your hotel FAQs, house rules, pricing policy and tone of voice go into the knowledge base — every hotel gets its own Zetan.

Approval Mechanism

For cancellations, refunds, high-value transactions and risky actions, Zetan asks for your confirmation — control always stays with you.

Conversation Memory

It remembers previous messages, guest preferences and past stays; it holds a meaningful dialogue, not a disjointed one.

Document & Image Understanding

Reads files sent by guests — IDs, receipts, bank transfer screenshots — extracts the details and records them on the reservation.

Voice Message Understanding

Transcribes WhatsApp voice notes automatically, analyzes the content and takes the right action.

Smart Handover

In complex or sensitive situations, it hands the guest over to the front desk automatically — no context is lost in the transition.

Configurable Tone

Pick your hotel personality: boutique & warm, corporate & formal, luxury & refined — Zetan speaks in that voice.

How does Zetan AI work?

With every message, Zetan understands the question, detects the intent, selects the right action and delivers the result.

Understand the Intent

What does the guest want? A price inquiry, a reservation, a cancellation, a complaint — it reads the context.

Fetch the Data

It queries your hotel live data: availability, rates, reservation status, room assignments, past stays.

Run the Action

An answer is not enough — it executes real transactions: creates the reservation, sends the link, collects the payment, files the KBS notification.

Respond & Notify

It reports the result to the guest in natural language, logs the action in the dashboard and notifies your staff when needed.

Training Panel

Train Zetan like a staff member — no code required

Your hotel FAQs, price list, rules and special notes are entered into simple text fields. Zetan reads them in context and leaves no question unanswered.

Q&A pool (unlimited)
Rates & room rules (synced automatically)
Prohibited/restricted content filter
Automatic versioning and A/B testing

AI Performance

The statistics behind every answer, fully transparent

Watch live which questions Zetan answered successfully, which it handed to a human, its conversion rate and its satisfaction score.

Answer success rate (Quality score)
Conversion: message → reservation
Automatic detection of missing FAQs
Scenarios requiring staff intervention

Ready to introduce your hotel to Zetan AI?

Try every feature free for 14 days. No credit card, no contract — our onboarding team sets everything up for you.

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Zetan AI

Zetan AI — an AI that does not just answer, it acts

What Zetan AI can do

50+ Natural-Language Actions

Multilingual Natural Conversation

Trained on Your Hotel

Approval Mechanism

Conversation Memory

Document & Image Understanding

Voice Message Understanding

Smart Handover

Configurable Tone

How does Zetan AI work?

Understand the Intent

Fetch the Data

Run the Action

Respond & Notify

Train Zetan like a staff member — no code required

The statistics behind every answer, fully transparent

Ready to introduce your hotel to Zetan AI?

Pages

Office

Contact

Zetan AI

Zetan AI — an AI that does not just answer, it acts

What Zetan AI can do

50+ Natural-Language Actions

Multilingual Natural Conversation

Trained on Your Hotel

Approval Mechanism

Conversation Memory

Document & Image Understanding

Voice Message Understanding

Smart Handover

Configurable Tone

How does Zetan AI work?

Understand the Intent

Fetch the Data

Run the Action

Respond & Notify

Train Zetan like a staff member — no code required

The statistics behind every answer, fully transparent

More Travia Modules

WhatsApp Automation

Instagram DM Management

AI Call Center

Ready to introduce your hotel to Zetan AI?

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Office

Contact