Frequently Asked Questions

Our team manages the entire migration. Your existing reservation and room data is imported into Travia via Excel or API, and setup is typically completed within 1–3 business days.

Yes. Travia connects securely to your WhatsApp Business account. You can manage multiple numbers and properties from a single dashboard.

The AI assistant works with information specific to your hotel; room types, pricing policy and frequently asked questions are read from the knowledge base in your dashboard. When it is not sure, it hands the guest over to the front desk, and you can set up manual approval flows.

There is no fixed monthly fee and no setup fee. Pricing is tailored to your hotel based on its room count and the modules you need. Request a quote via the contact page and we will get back to you the same day.

Yes. KBS (Turkey's official guest reporting system) police notifications and e-Invoice integration come as standard in the Professional and Enterprise plans. Guest details are transmitted automatically from the reservation.

Yes. With our mobile apps for iOS and Android you can track reservations, room status and messages from anywhere.

All data travels over encrypted (SSL) connections, our servers are hosted in Turkish/EU data centers and backed up daily. Data processing agreements and data deletion workflows are in place for KVKK (Turkish data protection law) compliance.

You can cancel your subscription from the dashboard at any time. You can download all of your data or request its deletion; there is no long-term contract obligation.

Yes. You can use every feature with a 14-day free trial. If you prefer, we can also schedule a screen-share demo.